#smrgKİTABEVİ The Customer Always Wants Experience - 2024
Editör:
Kondisyon:
Yeni
Sunuş / Önsöz / Sonsöz / Giriş:
Basıldığı Matbaa:
Dizi Adı:
ISBN-10:
6257112857
Kargoya Teslim Süresi:
4&6
Hazırlayan:
Cilt:
Amerikan Cilt
Boyut:
14x20
Sayfa Sayısı:
184
Basım Yeri:
İstanbul
Baskı:
1
Basım Tarihi:
2024
Kapak Türü:
Karton Kapak
Kağıt Türü:
Enso
Dili:
İngilizce
Kategori:
indirimli
132,30
Havale/EFT ile:
128,33
Siparişiniz 4&6 iş günü arasında kargoda
1199221814
608478
https://www.simurgkitabevi.com/the-customer-always-wants-experience-2024
The Customer Always Wants Experience - 2024 #smrgKİTABEVİ
132.30
Nowadays, customers prefer companies that they feel close to, that appeal to their emotions, understand them and offer them special solutions.
In this book, we will open the door to creating unique experiences for customers by learning the management principles of customer experience, best practices and how it can be implemented.
***
About the Author
He is Turkey's first and only customer experience professional with an international customer experience certificate (CCXP). He is a global board member of CXPA, a customer experience community with more than 4000 members in 70 countries, and is the founder of the Turkish community. He has approximately 10 years of corporate life experience in companies such as Turkcell, Vodafone, Fibabanka and Enerjisa. He has been working as a Customer Experience Consultant at Pisano since February 2020. Gökhan Kara has been a writer at Harvard Business Review Blog since 2017. He also shares posts in international blogs such as Customer Experience Magazine and CX Network, and has been providing training and consultancy to institutions in the field of customer experience since 2015.
In this book, we will open the door to creating unique experiences for customers by learning the management principles of customer experience, best practices and how it can be implemented.
***
About the Author
He is Turkey's first and only customer experience professional with an international customer experience certificate (CCXP). He is a global board member of CXPA, a customer experience community with more than 4000 members in 70 countries, and is the founder of the Turkish community. He has approximately 10 years of corporate life experience in companies such as Turkcell, Vodafone, Fibabanka and Enerjisa. He has been working as a Customer Experience Consultant at Pisano since February 2020. Gökhan Kara has been a writer at Harvard Business Review Blog since 2017. He also shares posts in international blogs such as Customer Experience Magazine and CX Network, and has been providing training and consultancy to institutions in the field of customer experience since 2015.
Nowadays, customers prefer companies that they feel close to, that appeal to their emotions, understand them and offer them special solutions.
In this book, we will open the door to creating unique experiences for customers by learning the management principles of customer experience, best practices and how it can be implemented.
***
About the Author
He is Turkey's first and only customer experience professional with an international customer experience certificate (CCXP). He is a global board member of CXPA, a customer experience community with more than 4000 members in 70 countries, and is the founder of the Turkish community. He has approximately 10 years of corporate life experience in companies such as Turkcell, Vodafone, Fibabanka and Enerjisa. He has been working as a Customer Experience Consultant at Pisano since February 2020. Gökhan Kara has been a writer at Harvard Business Review Blog since 2017. He also shares posts in international blogs such as Customer Experience Magazine and CX Network, and has been providing training and consultancy to institutions in the field of customer experience since 2015.
In this book, we will open the door to creating unique experiences for customers by learning the management principles of customer experience, best practices and how it can be implemented.
***
About the Author
He is Turkey's first and only customer experience professional with an international customer experience certificate (CCXP). He is a global board member of CXPA, a customer experience community with more than 4000 members in 70 countries, and is the founder of the Turkish community. He has approximately 10 years of corporate life experience in companies such as Turkcell, Vodafone, Fibabanka and Enerjisa. He has been working as a Customer Experience Consultant at Pisano since February 2020. Gökhan Kara has been a writer at Harvard Business Review Blog since 2017. He also shares posts in international blogs such as Customer Experience Magazine and CX Network, and has been providing training and consultancy to institutions in the field of customer experience since 2015.
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